Phone# 1.866.842.5512

Monday - Friday 7:30am - 4:00pm PST

FAQ & Policy’s

About us


Servicing customers throughout the country from our headquarters in Long Beach California for the last 34 years. We are stocking distributors for all the major brands in lighting for both light bulbs and ballasts.

Shipping


All orders are shipped out via UPS ground. If you need to expedite your order with Air Service please contact the sales department for assistance.

Damage


If your package is damaged in transit please note the damage with UPS and contact us as soon as possible so we can arrange for replacements and file the claim with UPS. We use 250lb-corrugated boxes and protect the light bulbs with Air bags and popcorn so damage is very rare with us.

Inventory


We stock thousands of lamps from over 30 manufacturers but, if for any reason we cannot ship immediately we will contact you with the availability date of your product.

Returns


If you happen to order the incorrect product or your needs have changed and you would like to return your purchase call (866) 842-5512 7:30am-4pm PST. Please be aware that there may be a restocking fee and not all items are returnable. If you have any questions please give us a call before you order, we are here to help with all of your questions.

Payment


We accept Visa, MasterCard & American Express. You can also prepay your order and mail a check to us. Yes we offer Net 30 days terms, please contact a member of or sales team to apply.

Can I pick up my order?

Yes you can also pick up your order from our distribution center located at 1200 Oregon Avenue, Long Beach, CA 90813 M-F 7:30am – 4:00pm.

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Privacy Policy

Ballastwarerehouse.com does not sell or rent your personal information.  Your personal information is used strictly to service your account.